Return & Complaints
policy
MMA Designers company produces products according to the client’s guidelines on individual orders. The creation of a personalized product results in the loss of the right to return the order.
In the event of non-collection of a cash-on-delivery shipment containing a custom-made product, the customer is obliged to cover the full order costs.
Complaints
We accept complaints in the following situations:
– Ramka zawiera błędne informacje względem podanych w zamówieniu, np. inny nickname lub skin championa.
– Ramka uległa uszkodzeniu podczas transportu
– Zamówienie zostało dostarczone po ustalonym czasie dostawy, bez wcześniejszego poinformowania ze strony firmy o takim opóźnieniu.
Please direct complaints to the email address: [email protected] If a complaint is approved, we will resend the correct product or refund the customer the full amount for the order.
